Cirikes believes gaming should be a source of entertainment — not a burden. Play responsibly, stay within your limits, and keep gaming a fun and enjoyable experience.
We provide these tools to help ensure you game in a healthy way
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately — and any increase requires a 7-day waiting period.
Use self-exclusion to take a temporary break from the platform. Applicable for any period from 24 hours up to 5 years.
Pop-up reminders appear at set intervals, showing a summary of how long you have been playing and your total winnings or losses.
If you lose more than a set amount, the game will automatically stop. This feature helps keep your budget in check.
You can take a cooling-off period of 7 to 42 days. During this time, deposits and bets are not allowed, but you can still withdraw any previous winnings.
Our specialist customer care team provides guidance and support on gaming addiction directly in Bengali — via 24/7 live chat.
Responsible Gaming means enjoying gaming in a way that keeps the fun alive without harming other areas of your life — your family, work, health, or finances. At Cirikes, we want every player to see gaming as an enjoyable form of entertainment, not a source of stress or obligation.
Online gaming is growing rapidly in Bangladesh. With smartphones and affordable internet, thousands of people now play from home — and that is a positive development. But like anything enjoyable, problems arise when limits are ignored. Gaming addiction is a real issue, and breaking free from it can be difficult.
Responsible gaming at Cirikes isn't an add-on policy — it's at the core of everything we do. We don't just offer a gaming experience; we genuinely care about our players' overall wellbeing. That's why every account comes with a range of protective tools, completely free of charge.
Winning is never guaranteed in gaming. Only ever wager money you can afford to lose without it affecting your day-to-day life.
All these tools are available completely free of charge from your account settings
A deposit limit is the most effective responsible gaming tool available. You decide exactly how much you want to spend — and Cirikes will enforce that limit.
The example above is for illustration purposes. You can set your own limits as you see fit.
Set a maximum daily deposit amount. Once the limit is reached, no further deposits will be accepted until the following day.
Effective ImmediatelyDecide in advance how much you can deposit in total each week. The most effective way to keep your budget under control.
Effective ImmediatelySet a fixed budget at the start of each month and stick to it. Ideal for long-term financial protection.
Effective ImmediatelyOnce you reach a set loss amount, your account will automatically end the session.
Effective ImmediatelyIf you feel gaming is becoming difficult to control, self-exclusion is the most powerful step you can take. Once activated, your account will be inaccessible for the set period — and any attempt to open a new account will also be blocked.
No bonus or promotional communications will be sent to you during your self-exclusion period.
Need a breather? Use a cooling-off period. It lets you step away from gaming for a set amount of time without permanently closing your account.
During a cooling-off period, spend time with family and friends and focus on other activities you enjoy.
Gaming addiction doesn't happen overnight — it develops gradually. If you notice any of the following signs in yourself or someone close to you, take them seriously and seek help.
Overspending your budget: You are frequently depositing more than your planned budget and regretting it afterwards.
Chasing Losses: Placing bigger bets after a loss, convinced that "this time you'll win."
Restlessness When Unable to Play: You feel bored, irritable, or anxious when you're away from gaming.
Neglecting family or work: Gaming is affecting your focus on family responsibilities or professional commitments.
Hiding Gaming: You hide from family or friends how long you play or how much you spend.
Financial Pressure: You're using money set aside for essential expenses on gaming, or borrowing to fund it.
Sleep Problems: You're staying up late because of gaming and it's impacting your daily life.
If you identify with 3 or more of the signs above, don't wait — reach out for help right away. Contact Cirikes Customer Support.
If you answer "Yes" to most of the questions below, consider seeking help.
Acknowledging a problem and asking for help is a sign of real strength. The cirikes Customer Support team will assist you with complete confidentiality.
More than just tools — our entire system is built around your well-being
Quick Answers to Common Questions
You don't have to face this alone — Cirikes is always here for you
Chat with a Cirikes Responsible Gaming specialist via 24/7 live chat.
Available 24/7Email us for detailed complaints or feedback. You will receive a response within 24 hours.
For immediate self-exclusion or a cooling-off period, contact our support team directly.
Immediate AssistanceUse parental control software on your devices to prevent underage family members from accessing online gaming platforms. cirikes strictly enforces an 18+ policy.
Gaming at Cirikes isn't just about winning — it's about having fun. Stay within your limits, play responsibly, and make time for the other important things in life.